1. Clients have to mandatorily bring their ORIGINAL identification documents( I/C and PASSPORT) to the clinic for verification
2. Clinic personnel has the right to reject the use of this plan if there is a discrepancy of information in our database
3. If a client requires more than 1 visitation for similar problems for the treatment month :
i. He / She should bring along the old medications
ii. Once the medications are checked, they will be exchanged or upgraded once consulted by the medical professional
iii. Failure to produce old medications will result in a penalty payment of RM 10.00
iv. The above practice is done to prevent abuse or misusage of the medications given to the patients
(*treatment month: the month that plan is active for treatment)